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Contact Us

TSAC maintains its administrative offices in Nashville, Tennessee.  Its Federal Family Education Loan Program is serviced by NGS, LLC, a full service agent, located in Aurora, Colorado.  Applicable hours, addresses, and phone numbers are listed below.


TSAC Contact Information:

Mailing Address

404 James Robertson Parkway
Parkway Towers, Suite 1510
Nashville, TN 37243-0820



Grant, Scholarship, and
TN Lottery Education

Federal Family Education Loan Program (FFELP) - Borrowers


General Phone Numbers

Hours of Operation

  Local: 1.615.741.1346   7:00 a.m. to 6:00 p.m. CST Monday through Friday
  Toll Free: 1.800.342.1663  
  Fax: 1.615.741.6101

Phone Numbers

    Toll Free: 1.800.317.6809

E-mail Address

  TSAC/NGS - FFELP Full Servicing Unit  
  For General Financial Aid Questions

Loan Payments

  and Comments   TSAC
    c/o NGS

When sending an email, do not

  P.O. Box 173700
include your Social Security Number.   Denver, CO 80217-3700


    c/o NGS
    P.O. Box 173695
    Denver, CO 80217-3695



The Tennessee Student Assistance Corporation is a recipient of taxpayer funding. If you observe an agency director or employee engaging in any activity which you consider to be illegal, improper, or wasteful, please call the state comptroller’s toll free hotline: 1-800-232-5454.