TSAC maintains its administrative offices in Nashville, Tennessee. Its Federal Family Education Loan Program is serviced by NGS, LLC, a full service agent, located in Aurora, Colorado. Applicable hours, addresses, and phone numbers are listed below.
404 James Robertson Parkway
Parkway Towers, Suite 1510
Nashville, TN 37243-0820
Grant, Scholarship, and |
Federal Family Education Loan Program (FFELP) - Borrowers |
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General Phone Numbers |
Hours of Operation |
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| Local: | 1.615.741.1346 | 7:00 a.m. to 6:00 p.m. CST Monday through Friday | ||
| Toll Free: | 1.800.342.1663 | |||
| Fax: | 1.615.741.6101 | Phone Numbers |
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| Toll Free: 1.800.317.6809 | ||||
E-mail Address |
TSAC/NGS - FFELP Full Servicing Unit | |||
| TSAC.Aidinfo@tn.gov | ||||
| For General Financial Aid Questions | Loan Payments |
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| and Comments | TSAC | |||
| c/o NGS | ||||
When sending an email, do not |
P.O. Box 173700 | |||
| include your Social Security Number. | Denver, CO 80217-3700 | |||
Correspondence |
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| TSAC | ||||
| c/o NGS | ||||
| P.O. Box 173695 | ||||
| Denver, CO 80217-3695 | ||||
The Tennessee Student Assistance Corporation is a recipient of taxpayer funding. If you observe an agency director or employee engaging in any activity which you consider to be illegal, improper, or wasteful, please call the state comptroller’s toll free hotline: 1-800-232-5454.