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Memphis/Summer Avenue Driver Services Center

Mobile Pad

Join the Line New icon

The Summer Avenue Driver Services Center is piloting a new system that allows you to “Join the Line” via text, phone, or the web site. The options provided to “Join the Line” are available during the hours of 8:30 AM to 4:30 PM. If the number of people in line are determined to be the number that can be provided service during office hours, the line will close and be unavailable. You may check back later in the day or “Join the Line” on another business day.

How to “Join the Line”

  • Web Site: You may use this link, Join the Line, to enter the line. (Please note that road appointments for the Summer Avenue station can only be made via the web site)
  • Text Message: You may “Join the Line” by simply texting 'memphis dl' to 310-945-2970
  • Phone: You may “Join the Line” by calling 1-855-538-6367
  • Driver Services Center: You may go to the Summer Driver Services Center and enter the line via the kiosk located in the station.

Separate Transactions
Each citizen requesting a transaction must join the line separately. For example, if a driver and a family member each need driver licenses renewed, each person must join the line and start the process separately.

Standard text messaging rates may apply when using this service.

When choosing to “Join the Line” via text or voice, “Join the Line” will notify you periodically as to your wait time and will alert you when you need to go to the station.

Status updates provide an opportunity to change your status. A list of response options include:

  • S (to receive a status update)
  • M (to request more time)
  • H (to display available commands)
  • L (to leave the line)
  • W (to switch to voice call updates)
  • N# (to receive a notification in # minutes before you are due at the station). Available response options will be provided with each message sent.

Note: Please arrive 15 minutes early in order to have time to complete the application.

What Documents Should I Bring?

Click Join the Line

Office Address

6340 Summer Ave.
Memphis, TN 38134

Days and Hours of Operation

Days and Hours of Operation,
Monday - Friday 8:30 a.m. to 5:00 p.m. (Central Time)

  • IMPORTANT: Closing times listed do not always reflect applicants will be accepted up to that time. It may be necessary to cease taking applicants earlier in order to complete processing by the end of the business day. For example: A Driver Services Center closing time may be listed as 5:00 p.m. but taking applicants may be stopped at 3:00 p.m. in order to process applicants by 5:00 p.m.

Road Test Skills Appointments

New icon Effective September 6th, 2013, all Road Skills Test Appointments for Shelby County are scheduled by calling 855-801-0097 Monday-Friday 8:30 a.m to 4:30 p.m. Central Standard Time.

Directions

From I-40
Located in East Memphis on Summer Avenue (Hwy 70) between Raleigh LaGrange Road and Elmore Road in the same parking lot with the THP and Reinstatement office. Take I-40 East toward Nashville to Exit 12 (Sycamore View). Turn left onto Sycamore View. Take Sycamore View to Summer Avenue (Hwy 70) and turn right. The Driver Services Center is 1 1/2 miles down on the left.

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(Note: This map is informational only. No representation is made or warranty given as to its content. User assumes all risks of use. Mapquest and its suppliers assume no responsibility for any loss or delay resulting from such use.)


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