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Office of Licensure

The TDMHSAS Office of Licensure is responsible for protecting Tennesseans who need mental health, developmental disability, alcohol and drug abuse, and personal support services by applying the department's licensure rules.

The Office of Licensure functions to protect the interest of tax-paying citizens against unlicensed service providers, unsafe environments, inadequate education and training of personnel, physical and mental abuse and any unscrupulous acts deemed detrimental to the treatment and general welfare of persons with mental health/developmental disabilities issues, alcohol or drug abuse problems. This also includes those in need of personal support services.

Operating out of three regional offices -one in each grand region of the state, regional staff:

  • Conduct unannounced inspections and follow-up inspections of licensed facilities
  • Develop the supporting documents needed to issue licenses
  • Conduct investigations of reports of abuse and deficiency in operation of a facility or service
  • Maintain current files and appropriate records for all facilities and services licensed by the department
  • Provide consultation and technical assistance as needed to licensed and proposed programs

To report suspected violations of licensure rules or to submit formal or general complaints about any licensed service or facility, call the number listed below for the specific region.

East Tennessee Complaint Intake Number: 1-866-777-1250
Middle Tennessee Complaint Intake Number: 1-866-797-9470
West Tennessee Complaint Intake Number : 1-866-344-0858

For Licensure Rules, click here .

For Licensure Forms, click here.

Office of Small Business Advocate

We encourage you to visit Tennessee's Office of Small Business Advocate. The office serves as a point of contact for small businesses in Tennessee and is available to assist you regarding several of your small business needs. The Office of Small Business Advocate is located within the Comptroller of the Treasury. The mission of the Comptroller's Office is to improve the quality of life for all Tennesseans by making government work better.

Licensure and Review Links