Department of Human Services

Food Stamp Online  Policy Manual

Timeliness Standards




Food Stamp Table of Contents


(1)   Initial Application 


Time Limit for Providing Notice of Eligibility


The caseworker will provide applicants with an approval or denial notice through ACCENT as soon as a determination is made, but no later than 30 days after the date of the initial application for regular Food Stamp applications and no later than seven (7) days after the date of application for expedited Food Stamp applications. 


(2)   Contents of Notice


Approval notices are created in the ACCENT system and mailed the day following authorization.


(a)   The notice will inform the HH of the amount of the benefits and of the variation in the benefit level based on changes anticipated at the time of approval.  If the initial allotment contains benefits for both the month of application and the current month's benefits, the notice shall explain that the initial benefits include more than one month’s benefits.  It also will indicate the monthly allotment amount for the remainder of the eligibility period assigned.

(b)   The notice will inform the HH of the beginning and ending date of the food stamp certification period. 

(c)    The notice will advise the HH of its right to a fair hearing and of the name and telephone number of the person to contact for additional information, as well as the availability of free legal advice and how to obtain it.


Glossary of Terms


Food Stamp Table of Contents