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Department
of Human Services Families
First Online Policy Manual Interviewing for Eligibility |
Revised: |
5.5 |
SCHEDULING INTERVIEWS |
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The
Department will schedule an interview as promptly as possible after the
filing of the application in order to ensure that benefits are issued by the
45th day following the application file date. An applicant who misses an interview will be notified (via the
eligibility and case management system) that an appointment can be
rescheduled if necessary. A second
interview will not be automatically scheduled. An application that is pending will be
denied by the 45th day, if the applicant does not reschedule a
missed interview. An AU will have an annual renewal interview. The Eligibility and case management system
will provide an appointment notice to the AU the month before the AU renewal
is due. If the client fails to appear
for the interview or make contact, the Families First benefits will be
terminated following the 10-day adverse action period. |
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