Department of Human Services

Families First Online Policy Manual

General Administrative Procedures

Revised:

41.3

SECURITY OF ELIGIBILITY AND CASE MANAGEMENT SYSTEM CASE FILES

Table of Contents

 

All individuals requesting access to the eligibility and case management system must have a RCAF number and must complete an eligibility and case management system enrollment form.Upon appropriate authorization, the individual will be given access to the eligibility and case management system.The individualís security profile will define the type of access (update or inquiry) and the screenís that may be accessed.

 

The access to the eligibility and case management system in the county office is approved by the Field Management Director (FMD1) or the district office.Access at the state level is approved in the State Office by the Program Director or Assistant Commissioner.The Security Coordinator (in the county office, known as the AAA) sets the security profile.

 

The caseloads in the eligibility and case management system have a primary caseworker and there may be a total of five (5) caseworkers (EC profile) that are attached to a case.This profile will permit inquiry and update.The county and district supervisor will have inquiry and update access to the cases that are managed by the caseworkers that are in their administrative structure.

 

Security must be maintained at all times.Staff must never share their system sign-on password and must sign-off of the system when away from their work station.

 

Glossary

Table of Contents