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Department
of Human Services Families
First Online Policy Manual Rights and Responsibilities |
Revised: |
31.19 |
ADA VERIFICATION/DOCUMENTATION
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When a client discloses a known disability
that affects or may affect participation in work activities or compliance
with other program requirements, DHS staff and contractors must ask the
individual to submit any existing documentation of the disability, and its
effect on his/her ability to function, to the agency/contractor. Caseworkers and client reps must keep in mind that it is a requirement
to ask whether their clients need assistance in obtaining verification, and
document that such inquiry was made.
If the individual needs assistance in obtaining verification as a
reasonable accommodation, assistance must be provided within reason. DHS staff will assist in obtaining information that is available to
the agency or when it is more practical for the agency to obtain the
information. The DHS staff person or
contractor must also document information about the disability and
accommodations including: ·
The type of
disability. ·
How it
affects the client’s ability to comply with program requirements. ·
What
accommodations were requested and provided. ·
The reason
for a denial of any accommodations. When documenting the above information,
enter it at the beginning of the case summary screen for the date
being recorded, so that the information can be more easily located |
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