Information About PDF Files

Adobe Acrobat's portable document format (PDF) files are widely used on the Web because they preserve the original appearance of the printed document. PDF is a universal file format that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. Adobe PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone with Acrobat Reader software. The software is free of charge and is available by download from on the web.

Note: If you are an employee accessing this information from within a company, you may be restricted from internet downloading.

Online Forms

Viewing: For easier viewing, click on the Acrobat Reader's Zoom button and then click anywhere on the page.

Fill-In Forms: To complete forms online, use the "Tab" key to move through the fields or click on a field using the mouse. When tabbing between checkbox fields, you must press the space bar or click the box with the mouse to mark the field. Once the form is complete, print using the printer icon from the Acrobat toolbar.

Submit Form: Mail the completed form with any necessary documentation to the appropriate address.

If You Have Trouble Opening a PDF File

Sometimes our visitors find it easier to open PDF files if they first download them to their computer and then open them as they would any document. If you have difficulty opening PDF's, you may want to try the following:

  1. Right-click (Windows) or click and hold (Macintosh) on the PDF file.
  2. From the popup menu, select Save Link As (Netscape) or Save Target As (Internet Explorer).
  3. Select the location where you want to save the file, then select Save.
  4. Open Acrobat Reader, choose Open from the file menu, locate the file, then select Open.

If You Have Trouble Printing a PDF File